At Liron Outfits, we value your satisfaction and strive to ensure that every product meets your expectations. If for any reason you are not fully satisfied with your purchase, please review our return and refund guidelines below.
1. Eligibility for Returns
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Items must be returned within 7 days of delivery.
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Returned products must be unused, unworn, unwashed, and in their original packaging with all tags intact.
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Items that show signs of wear, damage, or alteration will not be eligible for return.
2. Non-Returnable Items
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Sale or discounted items may not be eligible for return unless they arrive damaged or defective.
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Accessories or intimate apparel may be excluded from returns for hygiene reasons.
3. Return Process
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To request a return, please contact our support team with your order details.
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Once your request is approved, you will receive instructions on how to send the item back.
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Customers are responsible for ensuring the package is safely returned to us.
4. Refunds
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Since we operate with Cash on Delivery (COD) only, refunds will be processed as a replacement product or as a cash refund handed over during the return process, depending on your preference.
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Refunds will only be issued after the returned item has been inspected and approved by our quality team.
5. Exchanges
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If you wish to exchange an item for a different size or design, please mention it when contacting our team.
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Exchanges are subject to product availability.
6. Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with clear photos as proof.
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We will prioritize sending you a replacement at no additional cost.
7. Contact Us
For assistance with returns, refunds, or exchanges, please reach out to us at [email protected].